Before you can create a payment request in Regla, you must establish a payment request service with your bank. When that is done you can go to Sales > Admin > Payment request settings and register your appropriate information. You will also have to register payment request templates, you can do that by going to Sales > Admin > Payment request template settings.

If the customer does not have an Icelandic customer number but the registered country needs to be Iceland, you can simply register a fake customer number by starting it off with 99 followed by 8 numbers.

In order to establish a connection with a web store through Shopify or WooCommerce, you will need to contact Regla and an employee will create a connection for you.

You can revoke an original copy of an invoice by going to Sales > Admin > Revoke invoice original copy. Simply input the number of the invoice you wish to revoke and click ‘Find invoice’, check if the information is right and then confirm by clicking on the revoke button.

•If you need to make a credit invoice that has already been registered in Regla as a normal invoice, you can simply choose the invoice from the Invoice list tab under Sales > File administration > Invoice. After you have found the original invoice select it by clicking on the icon in the first column of the invoice line, from there you should find an option to ‘Credit invoice’.

•If you need to make a credit invoice from scratch you can simply register an invoice as you would normally do, when inserting the quantity of a product you should register it with a minus in front of the number.